FAQs

How Do I Return Or Exchange Products?

We unfortunately have a no refund policy. Please be aware before purchasing.
However, if you have received the wrong product, please contact us with your order number and a picture of your product and we will send you your correct order right away!

Where Are We Based?

We are based in Singapore!

What Is The Shelf Life Of The Products

All Lip Glosses have a shelf life of 1 year!

Do You Ship Internationally?

Yes we do! Shipping takes 3-5 days. But due to the corona virus shipping is currently significantly delayed

What Currency Do You Charge?

Our site is based on US Currency (USD)!

How many branches does LAVA✿ have?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

FAQ: FAQ